At FullproFitness™ (“we,” “us,” “our”), we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make a purchase, or interact with us in any way.

By using our website and services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.


1. Information We Collect

We collect information to provide a smooth and personalized shopping experience. The information we may collect includes:

Information You Provide Directly

  • Personal details: name, email address, phone number, and billing/shipping address.

  • Order details: payment confirmation, product details, and transaction history.

  • Account details: username, password, and login credentials.

  • Customer support messages: any information you share when contacting us.

Automatically Collected Information

When you visit our site, we automatically collect data such as:

  • Your IP address, browser type, and device information.

  • Pages you visit and how you interact with our site.

  • Cookies and tracking technologies that help us enhance your shopping experience.

Third-Party Information

We may receive information from third-party partners such as:

  • Payment processors (e.g., Shopify Payments, PayPal, etc.).

  • Shipping providers to process and deliver your orders.

  • Marketing and analytics tools to help us understand customer behavior.


2. How We Use Your Information

We use your information to provide, improve, and personalize your shopping experience:

  • To process and fulfill orders (including shipping, returns, and exchanges).

  • To communicate with you about your orders, promotions, and updates.

  • To improve our website, services, and product offerings.

  • To protect against fraud, maintain security, and comply with legal obligations.

  • To send marketing messages (only if you have opted in).

You can unsubscribe from our marketing emails at any time.


3. Sharing Your Information

We respect your privacy and only share your information when necessary:

  • With trusted service providers who help us operate our website, process payments, and deliver products.

  • With Shopify, our eCommerce platform provider, for order processing and analytics.

  • If required by law or legal request, such as to comply with applicable regulations.

We do not sell or rent your personal information to third parties.


4. Cookies and Tracking Technologies

Our site uses cookies to:

  • Remember your preferences and items in your shopping cart.

  • Understand how you use our site and improve user experience.

  • Offer personalized promotions or product suggestions.

You can disable cookies in your browser settings, but some site features may not work properly without them.

For more details, please see Shopify’s cookie policy: https://www.shopify.com/legal/cookies


5. Data Security

We take your privacy seriously.
Our website uses industry-standard encryption and security protocols to protect your data from unauthorized access, misuse, or loss.

While no system is completely secure, we continuously update our security measures to safeguard your personal information.


6. Data Retention

We keep your information for as long as necessary to:

  • Complete transactions,

  • Comply with legal requirements, and

  • Maintain proper business records.

When information is no longer needed, we securely delete or anonymize it.


7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.

  • Request corrections or deletions.

  • Opt out of marketing communications.

  • Withdraw consent at any time.

To exercise any of these rights, please contact us using the details below.


8. International Data Transfers

If you are located outside our operating country, your information may be transferred to and processed in other countries where data protection laws may differ.
However, we always take appropriate measures to ensure your data is handled safely and lawfully.


9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. Updates will be posted on this page with a new “Last Updated” date.


10. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or how we handle your information, please contact us at:

support@fullprofitness.com
www.fullprofitness.com